Effective Date: 1/1/2025
WildPulse Adventures Ltd is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services.
Information We Collect
We collect the following types of personal information:
Information You Provide Directly
- Name, email address, phone number, and mailing address when you make a booking or inquiry.
- Payment information for completing transactions.
- Travel details, including passport information and preferences, to facilitate your tour arrangements.
Information Collected Automatically
- Device information, including IP address, browser type, and operating system.
- Usage information, such as pages visited on our website and time spent on each page.
Third-Party Information
- Data shared with us by tour partners, suppliers, or affiliates to complete your reservations.
How We Use Your Information
We use your personal information to:
- Process and confirm bookings.
- Communicate important updates about your tours and reservations.
- Provide customer service and respond to inquiries.
- Personalize your experience with tailored recommendations and offers.
- Ensure compliance with legal and regulatory requirements.
Sharing Your Information
We may share your personal information with the following entities:
- Tour Suppliers and Partners: For arranging transportation, accommodations, and activities.
- Service Providers: For payment processing, IT support, and other operational purposes.
- Legal Authorities: When required to comply with legal obligations or protect the rights, safety, or property of WildPulse Adventures and its clients.
We do not sell or rent your personal information to third parties for marketing purposes.
Data Storage and Security
- Your personal data is stored on secure servers and protected by encryption and other security measures.
- Access to your data is restricted to authorized personnel only.
- We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your data, subject to legal and contractual obligations.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at info@wildpulseadventures.com.
Cookies and Tracking Technologies
WildPulse Adventures uses cookies to improve your experience on our website. Cookies allow us to:
- Recognize your device during future visits.
- Analyze website performance and usage patterns.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the “Effective Date” will be revised accordingly.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
WildPulse Adventures
Hamidah Lofts, Rm 102
Email: info@wildpulseadventures.com
Phone: +256 705 926 644 / +256 763 736 705